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The Importance of Quality Customer Feedback Within an OrganizationFeedzy




Quality customer feedback is one of the most important aspects to consider when running any organization. Quality feedback allows companies to improve their products and services, which leads to happier customers. On the other hand, the lack of quality customer feedback can lead to unhappy customers who often leave a bad taste in their mouths.

This hurts the company and hurts society as a whole because there are fewer happy people around. Therefore, every company must consider how they use quality customer feedback when creating new products or improving old ones, so they can make more money while making people happier at the same time. The correlation between a happy client and increasing sales are aligned and should be taken into consideration every step of the way. 

Here are some reasons why quality customer feedback within an organization is essential.

Refine a User Persona

It can be challenging to get a good idea of what the business’ target demographic wants when there is only a small amount of data. To create a user persona, one needs to know who this persona is and what they want from the products the company is making.

A Persona can be created by the producer but should be aligned with the qualities and needs of a typical client or consumer. Specific aspects that should be taken into consideration when creating a persona would differ from one producer to the next, but good examples include personal traits, hobbies, personalities, income class, country of origin, age and many more.

Quality user feedback allows companies to get a sample size of their potential customers of personas to understand better what these demographics want from the products. It states an understanding of what the need is connected to the consumer or client.

Find Out Where You Stand Among Competitors

Another important thing that quality feedback allows companies to do is it helps them figure out where they stand compared to competitors in regards to their user base. It will help the whole company to better understand what competitors are creating and how it affects each product.

Feedback creates the opportunity to develop and advance in the direction where the company could be most profitable according to their income stream, in this case consumers or clients. They have the power to direct a company as their needs would be in accordance with the product a company offers and when the need evolves, the client would be the driving force behind the change. 

It might also help to figure out an opportunity for the company to branch out and create different products that the target demographic would enjoy. 

Increase Sales

The more people who like the company’s products, the higher chance the business will have of them purchasing more than one item from, therefore making them a repeat customer. Increasing sales with quality feedback will make it easier for the company to grow because everyone wants their business to do well.

Remember that happy customers equals better products or services, which leads to more satisfied customers, even better products and services, and more money. A company is driven by this ongoing cycle that should be the driving force behind change and development to stay ahead in the market. This cycle must be followed before any real success can be seen within an organization.

Maintain the Company’s Reputation

Quality feedback also allows companies to maintain their reputation within society by understanding how people feel about their current standing and acting upon it correctly. Negative reviews online need to be dealt with quickly, for example, to ensure that a company does not go under.

It feeds into growing the business more because no one wants to work at a company where they are treated poorly, or nothing is done when someone says something negative about the brand. Companies of this caliber often have positive things said about them, which can help even more with the future growth of the business.

Also, if the company fixes everything that people complain about quickly without issue, they should never have to worry about negative reviews again.


Quality feedback is one of the most critical aspects that every organization must consider when doing anything business-related. It helps with growing their business by making sure they meet and often betters their customers’ needs.

Another benefit of paying attention to quality customer feedback within an organization is that it allows companies to understand where they stand compared to competitors regarding the user base. Finally, maintaining a good reputation within society ensures that people enjoy being part of this company so they will be more willing to purchase from them again in the future.

All these key points create happy customers, which leads directly to growth for any business through increased sales and brand recognition.


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Will You Sell Your Dogecoin If It Reaches $0.50 (Again) in 2022? Over 75% Say…





Every week, Benzinga conducts a survey to collect sentiment on what traders are most excited about, interested in or thinking about as they manage and build their personal portfolios.

This week, we posed the following question to Benzinga visitors: Will you sell your Dogecoin (CRYPTO: DOGE) if it reaches $0.50 in 2022?

Since early 2021, it’s no secret Dogecoin’s price has risen or fallen in sympathy with both the price of Bitcoin (CRYPTO: BTC) and tweets by Tesla Inc (NASDAQ:TSLA) CEO Elon Musk. Heavy support for Dogecoin, by Musk, might give the meme crypto a shot at reaching $0.50 in 2022.

Back on May 8, 2021, Dogecoin reached an all-time high of $0.7376 in anticipation of Musk’s appearance on Saturday Night Live. The meme crypto is since trading lower by 81.7%. 

Here are the full results from this week’s survey:

Yes, I will sell my Dogecoin if it reaches $0.50: 75.3%
No, I will not sell my Dogecoin if it reaches $0.50: 24.7%

This sentiment study was conducted amid another active week of trading, which saw the meme cryptocurrency fall by over 28%.

At the time of publication, Dogecoin was trading around $0.1338, down 11.2% in the past 24 hours.

See Also: Dogecoin Vs. Shiba Inu

This survey was conducted by Benzinga in January 2022 and included the responses of a diverse population of adults 18 or older.

Opting into the survey was completely voluntary, with no incentives offered to potential respondents. The study reflects results from over 1,000 adults.


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Apple Poised to Outperform Expectations in December Quarter, Analyst Says: How Will Shares React?





Notwithstanding supply constraints, an analyst at Morgan Stanley is positive about Apple Inc.’s (NASDAQ:AAPL) December quarter performance.

The Apple Analyst: Morgan Stanley analyst Katy Huberty has an Overweight rating and a $200 price target for Apple shares.

The Apple Thesis: Cupertino is likely to post upside to Street forecasts for the December quarter and guide to a relatively in-line March quarter, thanks to improving iPhone production into year-end and modest Services outperformance, Huberty said in a note. Since hitting a low on Oct. 4, Apple’s shares are up 19%, suggesting the December quarter upside is largely priced in, she added.

The analyst models December quarter revenues of $122.3 billion, a 41.9% gross margin and $1.97 per share in earnings. Apple’s management will likely shed light on its active device and iPhone installed base, the analyst said.

Among products, Apple may have shipped 83 million units of iPhones, 7.6 million units of Macs and 14.9 million units of iPads, Huberty said. The analyst estimates total product revenues of $103.1 billion, which is above the consensus estimate of $100.3 billion.

Services revenue is likely to come in at $19.2 billion, also above the consensus estimate of $18.6 billion, Huberty said. The upside is due to stronger-than-expected App Store performance and Apple’s Licensing & Other segment, she added.

Given the sustained presence of COVID-19, management is unlikely to offer a revenue guidance range for the March quarter and instead will likely provide commentary on segment growth trends, she noted.

Related Link: Apple Becomes First Company To Top $3 Trillion Market Cap; Analyst Says Rally Has Further Legs

Apple shares have underperformed thus far in January after December’s outperformance, the analyst said. Apple is expected to release the iPhone SE3 in April/May this year, the iPhone 14 in Fall 2022 and a mixed reality headset in 2023, Huberty noted.

Morgan Stanley said it would be a buyer on any weakness post-earnings, as it views Apple as a more “defensive/quality outperformer” in challenging markets. The company’s 1.65 billion+ installed base with high loyalty/retention rates, underweight institutional positioning, along with strong capital returns and the tendency for it to outperform ahead of product cycles make the firm positive on Apple stock, Morgan Stanley noted.

AAPL Price Action: Apple shares were down 2.10% to $162.41 at market close Friday.

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Bitcoin May Be Plunging Hard, but Look Who’s Buying the Dip





The sell-off seen in the crypto space is continuing into the weekend, and Bitcoin (CRYPTO: BTC), the apex crypto, is no exception. Bitcoin-backer and El Salvador President Nayib Bukele, unsurprisingly, is seeing the weakness as a buying opportunity.

What Happened: Bukele said in a late Friday tweet that the country has purchased an additional 410 Bitcoins for $15 million, the nation now holds over 1,500 BTC. The president also suggested that some current sellers are liquidating at throwaway prices.

The tweet was in reply to his own Jan. 14 tweet, in which Bukele indicated that he might have missed the dip at the time.

The tweet elicited mixed responses. One Twitter user said Bukele wasted over $36,500 per Bitcoin and suggested that if the president wants to make bad bets on Bitcoin, he should be doing so with his own money. He challenged Bukele to disclose his personal Bitcoin holdings.

Meanwhile, another user supported the Bitcoin purchase and said the president is seeing the big picture, while others don’t understand Bitcoin is a long-term asset.

Related Link: Bitcoin Slips Below Crucial $40K Level, Taking Ethereum, Dogecoin Down With It: US Treasuries, Russia, Outflows And More That’s Weighing

Why It’s Important: After seeing a downtrend since hitting a high in early November, Bitcoin has come under further pressure in the new year. Since the start of the year, the apex currency has lost over 20%, implying it is sinking further into bear market territory.

El Salvador has the distinction of being the first country to adopt Bitcoin as legal tender, alongside the U.S. dollar, on Sep. 7, 2021.

At the time, Bukele reasoned the move would spur investment in the country and come in handy for 70% of its citizens, who don’t have access to traditional financial services. The country has also made plans to build a Bitcoin city, financing the construction by the issuance of a $1 billion Bitcoin Bond.

BTC’s trajectory in the near- to midterm will determine the success of the country’s Bitcoin strategy and whether Bukele will be vindicated. At last check, Bitcoin was seen down 7.56% in the past 24 hours to $35,486.19.

Related Link: How to Buy Bitcoin

Photo: Courtesy Blockzeit CH on Flickr


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